OUR PEOPLE ARE OUR SUCCESS.

Our people are an integral part of what we do – and our success.  Fully trained and certified staff ensure a superior service.  We understand the importance of providing high-level training to qualify and certify all our operators to minimize risk on the site. We also cultivate a culture of learning and leadership among our workforce and promote growth and opportunity.  It’s essential for our employees and our customers. It also elevates our trade.

CURRENT CAREER OPPORTUNITIES

JOB TITLE: Billing Coordinator

DEPARTMENT: Customer Service

LOCATION: Ancaster, ON

REPORTING TO: Client Success Manager

COMPANY:

As a company we are serving people supporting Infrastructure. We embrace humility, seek understanding, and work towards improving in all we do. We dig a little deeper. Because our standards are higher – in safety, equipment, and employee practices – we’re the right choice for hydrovac excavation services by the construction industry, engineering firms, and public utilities of Southern Ontario.

Super Sucker is looking for a Billing Coordinator to join us as a valued team member. We are looking for this colleague to provide excellent customer service in the billing process!

KEY RESPONSIBILITIES:

  • Prepare pre-billing documentation to facilitate the billing process on a timely basis
  • Post entries into the accounting software and arrange electronic delivery of invoices
  • Prepare reports for management to measure KPI’s for billing process
  • Interact with clients on invoice inquiries
  • Keep data systems updated to ensure accurate billing first time
  • Make recommendations to improve processes and customer experience
  • Other duties as assigned

QUALIFICATIONS:

  • Post-secondary degree/diploma in business accounting is preferred
  • Strong computer proficiency in MS software applications, especially MS Excel
  • Experience in Microsoft Dynamics AX an asset
  • Great communication skills and a positive attitude to work effectively within a team atmosphere
  • Detail-oriented and problem-solving abilities
  • Strong organizational skills allowing focus on multiple tasks in a fast-paced environment

SCHEDULE:

  • Monday to Friday, 42.5 hours/week. Available and accessible by phone and email after regular business hours on an as needed basis.
  • Office environment, sitting behind a desk for long periods of time.

JOB SUMMARY 

 

Reporting to the Director of Operations, the Operations Manager works to ensure that the work performed by Super Sucker Hydro Vac Services Inc. is completed in a timely, safe, efficient, and productive manner to meet and exceed our customer requirements through leading the operations team and while managing the operational costs to ensure profitability. The Operations Manager will effectively and efficiently manage the development and direction of the operations teams while building relationships and ensuring the integration of strategic plans with the company plans and goals.  

 

We are looking for a strong and experienced people leader to drive the strategic direction for the operations teams. If you feel this is you and that demonstrate our core values of embrace humility, seek understanding, and work toward improving please continue reading to learn more about this exciting opportunity with Super Sucker Hydro Vac Services Inc. 

 

KEY RESPONSIBITLIES 

  • Responsible to exemplify the company’s core values through all interactions with both external clients and internal teams.  
  • Ensure that the highest level of customer service and customer satisfaction is achieved through driving a customer focused culture and holding teams accountable to the top standard.  
  • Execute the operations strategy to achieve key business results.  
  • Lead, manage and accountable for the operational team. 
  • Hold teams accountable by driving performance through KPI’s and excellent customer service. 
  • Drive a safety focused culture and hold teams accountable when established safety standards are not upheld.  
  • Promotes and protects the company brand, services, benefits, values, and reputation through interactions with employees and clients.  
  • Execute a service and customer solutions team culture that promotes exceptional client experience and value-added service solutions. 
  • Responsible for managing and developing employees in accordance with the company’s core values, the performance management program, including the identification and retention of and investment in top talent. 
  • Responsible for collaborating with all internal teams throughout the company to create a strong culture of creating operational efficiencies throughout daily tasks.  
  • Other duties as assigned.  

 

Business Unit Responsibilities  

  • Managing monthly reports and field reports to ensure compliance with H&S policies, procedures, MOL and COR initiatives. 
  • Ensure that all communication with safety is responded too, followed up and improvements are implemented. 
  • Working with Production, Fleet Manager, and Field Operations Manager to exceed expectations in integrating service requests, personnel, and equipment to improve KPI’s in relation to driving revenue and controlling costs. 
  • Demonstrate positive leadership and establish and maintain strong business relationships with key clients. 
  • Responsible for managing, reviewing, and controlling all operational costs.  
  • Departmental budget preparation and conducting monthly financial assessments. 
  • Reduce non billable work, excess direct labour costs and increase utilization across all service types. 
  • Recommend new process development and ensure employee hours are managed, including; overtime, seasonal allocation, on call, emergency. 
  • Organize and assign department priorities. 
  • Responsible for fleet availability.  
  • Heavily contribute and participate in CBA negotiations with Director of Operations, Senior Vice President and Director of People & Culture.  
  • Responsible for working with Production and Field Operations Manager to ensure a progressive recruitment program is in place to maximize fleet utilization.  
  • Working closely with human resources department to implement, uphold and ensure that policies are followed by management and field staff. 
  • Manage process change to be proactive with client challenges. 
  • Ensure that Production and Field Operations Manager are working closely with sales team to problem solve, improve and maximize the fulfillment of revenue opportunities. 
  • Stay up to date with industry updates and knowledge through events, webinars, etc.  
  • Other duties as assigned.  

 

QUALIFICATIONS 

  • Minimum of 7-10+ years’ experience in a leadership role, preferable in construction operations.   
  • Experience in overseeing a CBA environment.  
  • Post-secondary education in business or related field of study. 
  • Excellent communication, decision making, leadership, and teamwork skills. 
  • Proven leadership through continuous improvement initiatives. 
  • Sound analytical thinking, planning, prioritization, and execution skills. 
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills. 
  • Strong ability to lead and establish influence both with internal teams and external clients.  

 

SCHEDULE & WORKING CONDITIONS 

  • 42.5 hours/week. Available and accessible by phone and email after regular business hours. 
  • Flexible schedule to meet with clients and employees outside of regular business hours.  
  • Mix of an office environment and on the road environment meeting with employees and clients. 

Job posted September 2022

JOB SUMMARY – Location is Dundas or Mississauga

The General Labourer/Helper is responsible for performing hydro vac excavation on job sites, while safely following all health and safety policies and procedures. They may be required to drive G2 licensed equipment and must be able to perform physical labour work for long periods of time throughout the day. This individual will have a willingness to learn and be able to cooperatively work with their team so that Super Sucker can provide quality service to customers and clients.

SUPER SUCKER provides all your PPE, and an annual PPE allowance as well as a $200 boot allowance.

Pension and Benefits are provided through the Union

KEY RESPONSIBITLIES

· Safely perform hydro vac excavation on jobs sites across Southern Ontario

· Provide excellent customer service as you represent the Super Sucker brand

· Troubleshoot issues and equipment, including preventative maintenance

· Opportunity to perform various support work connected to excavation including the operation of equipment such as coring trucks, cement mixer trucks, slinger trucks, and suction excavators

· Follow all legislation and regulations set out by the Occupational Health & Safety Act and Super Sucker’s Policies & Standard Operating Procedures

QUALIFICATIONS

· Safety oriented and a team player attitude

· Willingness to learn

· G2 license required

· Previous experience in construction fields an asset

· Ability to safely use and lift heavy equipment

SCHEDULE & WORKING CONDITIONS

· Monday to Friday; Saturday and Emergency work on weekends may be required

· Full time; but hours may vary each day

· Field and on the road environment

· Outdoor work, exposed to all types of weather conditions

· Physical labour demands

· Long days depending on season and weather

*Mandatory On-Call (On Call pay) Out of Town work (per diems)

*able to assist Hamilton and Mississauga locations

Job Types: Full-time, Permanent

Additional pay:

  • Overtime pay

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Schedule:

  • 10 hour shift
  • Monday to Friday
  • On call
  • Overtime
  • Weekend availability

Experience:

  • construction: 1 year (preferred)
  • Construction & Extraction Occupations: 1 year (preferred)

Licence/Certification:

  • Class G2 Licence (required)

Helper/General Labourer Posting on Indeed

Job updated: September 2022

JOB DESCRIPTION – JOB LOCATED IN MISSISSAUGA

We dig a little deeper. Because our standards are higher – in safety, equipment and employee practices – we’re the right choice for hydro vac excavation services by the construction industry, engineering firms and public utilities of Southern Ontario.

WHY JOIN US?

  • Competitive wages, Union Benefits and Pension
  • A supportive team atmosphere and exciting employee initiatives
  • Be part of a growing company that rewards hard work and invests in its people and equipment

JOB RESPONSIBILITIES & DUTIES

  • Loading, control and delivery of concrete to various job sites
  • Safely drive truck to and from destination applying knowledge of driving regulations and area roads
  • Mix, pour and spread materials, as needed.
  • Ensure proper maintenance of vehicles and equipment
  • Follow all legislation and regulations set out by the Occupational Health & Safety Act and Super Sucker’s Policies & Standard Operating Procedures
  • Other duties as required.

JOB REQUIREMENTS

  • Previous experience in a Mixing Truck
  • DZ License
  • Team-player attitude
  • Previous experience in construction
  • Driver’s Abstract must be provided prior to interview

Thank you to all applicants. Only applicants moving forward in the recruitment process will be contacted.

Job Types: Full-time, Permanent

Additional pay:

  • Overtime pay

Benefits:

  • Company events
  • Company pension
  • Dental care
  • Extended health care
  • Vision care

Schedule:

  • 10 hour shift

Ability to commute/relocate:

  • Burlington, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Heavy & Tractor-Trailer Truck Drivers: 1 year (preferred)
  • Cement: 3 years (preferred)
  • Construction: 3 years (preferred)
  • Vacuum excavation: 1 year (preferred)

Licence/Certification:

  • Class D Licence (preferred)

Mixer Truck Driver Job Posting on Indeed

Stone Slinger Operator – this position is in Mississauga

Job Description

  • Ability to drive and operate a Stone Slinger in a safe and conscientious manner.
  • Safe delivery and loading/unloading of aggregate on construction sites.
  • Use controls to sling and spread stone uniformly and safely on construction sites.
  • Perform daily pre-operational inspections for safety and preventive maintenance.
  • Submit job tickets, inspection forms and hours to supervisor daily.
  • Keep unit clean and maintained daily.
  • Represent the Company showing professional and courteous service and efficient work.

Requirements

  • Minimum of 3 years working in construction as a Stone Slinger operator.
  • Must have valid AZ or DZ license with clean record.
  • Knowledge of the concrete industry and working in residential subdivisions.
  • Sense of safety awareness and able to maneuver Stone Slinger in confined areas.
  • Willingness to work over-time as required.
  • Willing to work weekends, on call and out of town
  • A Driver’s Abstract is required prior to Interview

Job Types: Full-time, Permanent

Additional pay:

  • Overtime pay

Benefits:

  • Company events
  • Company pension
  • Dental care
  • Extended health care
  • Vision care

Schedule:

  • 10 hour shift

Ability to commute/relocate:

  • Burlington, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Heavy & Tractor-Trailer Truck Drivers: 3 years (preferred)
  • Stone Slinger: 1 year (preferred)
  • Construction: 3 years (preferred)

Licence/Certification:

  • Air Brake Endorsement (required)

Stone Slinger Truck Operator Job Posting on Indeed

We dig a little deeper. Because our standards are higher – in safety, equipment and employee practices – we’re the right choice for hydro vac excavation services by the construction industry, engineering firms and public utilities of Southern Ontario.

WHY JOIN US?

  • Competitive wages, benefits and RRSP options
  • A supportive team atmosphere and exciting employee initiatives
  • Be part of a growing company that rewards hard work and invests in its people and equipment
  • Extensive training provided

JOB RESPONSIBILITIES & DUTIES

  • Safely perform hydro vac excavation on job sites across Southern Ontario
  • Provide excellent customer service as you represent the Super Sucker brand
  • Troubleshoot issues and equipment, including preventative maintenance
  • Opportunity to perform various support work connected to excavation including the operation of equipment such as coring trucks, cement mixer trucks, slinger trucks and suction excavators
  • Follow all legislation and regulations set out by the Occupational Health & Safety Act and Super Sucker’s Policies & Standard Operating Procedures

JOB REQUIREMENTS

  • Safety oriented, team-player attitude and a willingness to learn
  • Applicants with a DZ license will be considered for a Driver position
  • AZ license is considered an asset
  • G license required for the Operator position

Thank you to all applicants. Only applicants moving forward in the recruitment process will be contacted.

Job Posted: July 2021

Please contact us if you require an accommodation during the recruitment process.

WHY JOIN OUR TEAM?

  • Competitive wages and benefit options
  • Supportive, team atmosphere
  • Exciting employee initiatives
APPLY NOW